Guests will receive a full refund if the booking is canceled, in writing, at least 60 full days prior to the reservation date.

From 30-60 days before reservation date, guest may reschedule their dates to another available date or receive a e-voucher in the value of their stay to be used in the future.

Cancellations within 30 days of reservation date are non-refundable.

Cancellation requests due to guest illness, injury, or personal matters will fall under our general cancellation policy.

Weather is unpredictable, we do not offer refunds for inclement weather unless Hocking County has issued a Level 2 or 3 road condition warning.

Our credit card processor, Stripe, retains 3% of all transactions. In the event of a refund-qualifying cancellation, the 3% fee will be deducted from the refund amount.

Reservations must be paid in full at booking. Our nightly rates vary depending on seasonal demand and availability.

Fees

Reservation charges include, but are not limited to, lodging fees, cleaning fees (ranging from $119 to $169), 7.25% state tax, and 6% local lodging tax. All fees are subject to change and to local regulations.

Contact-free check-in is from 3:00 PM on your arrival date. Check in details, including your door code, will be sent by email 48 hours prior to your arrival.

Check out is by 11:00 AM on the scheduled day; your access code will cease to work after this time.

Late Checkout

Unless agreed upon in advance with Idyll Reserve management, late checkout will be billed to the registered guest at $100/hour. In the event subsequent guests must be accommodated elsewhere the registered guest will also be billed the full cost of re-accommodating that guest.

Departure Checklist

Kitchen: dishes, countertops, stovetop, and refrigerator should be left free from personal mess. Please remove all perishable, personal food items. Unopened non-perishable items may be left in pantry for the next guests. Dishwasher may be left running. Additional cleaning required will be charged at $50/hr.

Garbage: please drop your garbage bag at the roadside dumpster. All recyclable materials can be left in the cabin.

General: Linens can stay on the beds, please leave used towels in the bathrooms. Any missing towels ($40) or bathrobes ($125) will be charged to the registered guest. (If you’d like to keep one of our cozy bathrobes to remind you of your stay, we’d be happy to ship you a brand new one - just let us know!)

Minimum rental age is 25. Copy of government-issued photo ID required

There are inherent risks of staying in a natural setting, including falling from a height, limbs/trees falling on the house or deck area, animals, insects, etc. These are risks that cannot be eliminated without changing the essential nature of the experience. All guests are responsible for their own actions during the course of their stay and agree to release, indemnify, and hold harmless Idyll Reserve LLC, the property owners, agents and employees for damages or injuries to persons, their minor children, pets or property by reason of any cause either in or around the premises.

The registered guest assumes sole responsibility for any damage caused to the property. Idyll Reserve LLC reserves the right to charge the registered guest for any damage to the premises or excessive cleaning ($50/hour) necessary resulting from your stay.

Idyll Reserve, LLC, accepts no liability and will not pay any compensation where the performance of its obligations is prevented or affected directly or indirectly by or as a result of force majeure or any circumstances beyond its reasonable control including, but not limited to, flood, earthquake, extreme adverse weather conditions, natural disasters, other acts of God, acts of terrorism, fire or failure of electric power, gas, water, or other utility service, plant machinery, computers, vehicles or collapse of building structures. Idyll Reserve, LLC, will not be responsible for the loss or damage of any property left in or around a cabin other than as required under Ohio law. Idyll Reserve, LLC, will not be liable for any indirect, consequential loss or pure economic loss (whether caused by the negligence of the company, its employees, contractor, agents or otherwise). The company’s total liability shall not exceed the value of your contract. Nothing contained in these terms and conditions may be read or construed as excluding any liability for death or personal injury caused by Idyll Reserve's negligence or liability for fraud or fraudulent misrepresentation. These terms and conditions will be governed by and construed in accordance with the laws of the state of Ohio, without regard to conflict-of-laws principles.